Redboard unpostings: Difference between revisions
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Is @RogersHelp going to do anything if my smartphone is stolen except explain I have to break my contract (around $300), create a new three year contract, and buy a new device (around $600) ? | |||
I’d like to see Rogers simply offer replacement devices at a pro rated cost. If you say the device is worth $600, and it’s $200 up front, and you’re claiming I’m subsidizing the remainder over 36 months, I should be able to get a replacement for $332 after one year. That’s about what I’d pay to break the contract alone. Does this not sound fair to anyone? | |||
And it does imply that those who get their own smartphone should be paying $11 less a month… | |||
Posted March 31, 2010 0730am to http://redboard.rogers.com/2010/how-rogershelps-helps-improving-the-customer-experience-140-characters-at-a-time/ | |||
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(in addendum to above) | |||
In case my comment isn't clear, let me explain... | In case my comment isn't clear, let me explain... | ||